Contact Us

Thank you for visiting ColorByFeliks and for your great support!

For customer service inquiries, please email us at info@colorbyfeliks.com

For inquiries regarding your order please include your order number.

For all other concerns please feel free to reach out to us with the contact form below or check our FAQs down below that could help address your questions :)

FAQ

Is Feliks currently taking original painting commissions?

No, Feliks does not currently do commissions but if you would like to check out his Fine Art pieces or Prints you can click on the "Paintings" tab for available artworks

Do you ship your products outside US?

Yes, currently we ship outside of the US but we cannot guarantee delivery times. Please note that the speed of delivery depends on which shipping service you select at checkout, a tracking number will be sent to you after your purchase so you may track your shipment. We are in the process of making shipping faster and cheaper to our international clients. To be updated when it is available, please be sure to subscribe to the ColorByFeliks newsletter!

My order is still not received

For international orders on first class shipping, it usually take 7-21 business days (not including Sundays) to be delivered. If it is beyond the given time frame, please send us an email to info@colorbyfeliks.com so we can assist you.

What is the difference between your 24 set and 5 set of acrylic paints?

The 24 set of acrylics are the ColorByFeliks set of high quality yet value priced acrylics. They are 37 ml and have 24 different colors. Feliks uses these often for his YouTube tutorials and also his personal fine art pieces. A great set for beginners, those on a budget but still want high quality paints, or those who don’t want to mix their own colors/want more vibrant colors. The Feliks K. Fine Artist acrylics which are the primary colors only (Ultramarine Blue, Naphthol Red Medium, Cadmium Yellow Medium) plus Titanium White and Carbon Black. These are bigger tubes, 60 ml, and are great for professionals and beginners who want to practice mixing their own colors. These are great because they are odorless, and highest quality with extended "open time", ideal for color mixing.

Do you teach classes?

Feliks teaches free lessons on YouTube if you search “colorbyfeliks” he also recently created an acrylic painting academy which you can find out more about under the “courses” tab. He also created a “bonus lessons” package with additional tutorials not found anywhere else. Feliks does not currently offer 1:1 lessons or group lessons and is not currently hosting any workshops. If you would like to be notified when a workshop is coming up, please be sure to subscribe to the ColorByFeliks newsletter!

How much is the shipping fee?

You can get the computation of the shipping fees on the checkout page. Fees will vary on location.